---
description: >-
  This page is for when a server connection error occurs when trying to load a
  tool.
---

# Connection Error

In most cases, encountering a server error is attributed to the unavailability of our Authentication servers. If this happens, we will promptly acknowledge the issue and provide an announcement on our Discord server. However, on rare occasions, constituting only 1% of occurrences, you can attempt the following troubleshooting steps:

1. Utilize a VPN: Consider using free VPN services like [ProtonVPN](https://protonvpn.com/free-vpn) or Windscribe. This may be necessary if your firewall or internet service provider is obstructing the connection.
2. Update to the latest loader: Ensure that you have the most recent loader for the specific tool you require. You can conveniently obtain the latest loader from the Loaders tab by downloading it.

Please note that these steps are intended for addressing the infrequent occurrences outside the server-related issues.
